Latest Insights
Check out our recent blog posts and insights from industry leaders
AI agents that perform repetitive and impossible tasks in your business
Ring a bell?
Every day, we hear the same themes from our customers about basic business processes. Inefficiencies. Errors. Time shortages. Misaligned priorities. A lack of trust in the tools and systems they are supposed to rely on. The voice of the customer has never been louder.
Does Your AI Do This?
Most companies today proclaim 'We use AI!'. Yet in practice, that often means employees using chatbot 'copilots' on a centralized LLM. The better question is: do you really trust a centralized AI to perform critical work while respecting corporate controls, audits, and privacy?
There Are Two Types of People…
There are two types of people in the world: those who, when they hear the word 'unpack', think of suitcases, and then there are those who think of assembly language programming. And when it comes to AI, society often mirrors a similar divide.
Agents: AI Ecosystem
AI Agents are not isolated tools, they are part of a broader ecosystem. Understanding how agents interact, orchestrate, and scale together is critical for enterprise success.
The March of Nines
In the telecommunications sector, the phrase 'five nines' is a gold standard. It is shorthand for 99.999% uptime, a level of reliability that translates into minutes of downtime per year. AI Agents follow a similar horizon of trustfulness.
Context is the System
Inside any company, proprietary processes are not the products. And when you automate those processes, the AI model is also not the most important consideration. In any business, information context is the critical component that provides accuracy and trust.
Focus
For a half century I have been instructed by teachers, belittled by venture capitalists, and implored by mentors to focus. Sage advice but not always the right advice. My thesis is that focus often limits innovation and the best ideas often derive from cross-pollination.
How AI Agents Affect Professional Services
Nathaniel Whittemore recently outlined a baker's dozen ways AI will reshape professional services. Through the lens of iClerk's AI Agent platform, we explore how these transformations are already happening.
CFO Office Hours: AI Agent ROI
Last week I attended the Wyoming Global Tech Summit and even in that room, many expected broad job losses from AI. This is not our experience of deploying AI Agents at iClerk. Our customers use AI Agents as a rocket to scale.